Starting a limited liability company can be a long and complex process. During this time, you need someone who will help you out the whole thing and an expert who will get things done fast and with ease. ZenBusiness is a platform that helps LLC owners and takes care of the most important parts of every company. They offer a lot of different features, and they are pretty affordable, so users are wondering if this a legit service or if it is a scam.
Here we are going to give you more information about the service, what it offers, and we will cover the things that most clients are worried about.
What does it offer?
The advertisement says that with this service you will be able to get a lot of different features. Here we will talk about the most attractive options you can get by choosing this service.
LLC owners mainly choose ZenBusiness because with it you will be getting a registered agent, no matter which package you choose. The reason why you’d need an agent is that they will help you every step of the way. As you probably know the agent is a crucial part of every LLC, and without them, you would not be able to register or start your own business. If the agent does not do their job properly, you may end up in debt or you just won’t be able to run your business.
Another thing that this company offers to its users is the operating agreement, and every person who uses these services will need this document so they can start the LLC. With this service, you will also get your own EIN, and you won’t have to be the one who goes the distance to obtain it.
As we all know, when it comes to starting a new project, you need to take care of your finances. From start to finish, you need an expert who will help you manage every little detail, from the production process up to marketing fees and employees’ paycheck. At the beginning of the whole process, you have to have a plan for what would happen if you go bankrupt, if the shareholders decide to walk away or if you just decide to close the company. ZenBusiness advertises that they will help you with the CPA assessment and that this feature is available even for the users who choose the basic package.
For people who decide to go with the larger plans, they will also get a worry-free guarantee, and this feature allows you to track file reports and deadlines annually. This is something every LLC owner needs because you can easily keep track of everything that’s going on in your company, and you won’t risk any unpleasant surprises. In case you miss a deadline, this service guarantees that they will cover any and all expenses so that your business still stays in good condition.
The main issue in every business is the document and tax filing, and we all know that some businesses go bankrupt just because they didn’t finish these tasks on time. Depending on the plan you choose with this service, you will get a different processing speed.
With the basic plan, everything should be done in less than 3 weeks, and with the most expensive one, things should get done in less than 3 business days.
Last but not least, ZenBusiness provides real-time customer service to all of their clients and you will be able to reach them from 9 AM to 8 PM every business day. You can choose to use the live chat feature if you want to talk to an agent, or you can just send them an email and they will have an answer for your question you as soon as possible.
There are three main available plans for this service’s clients. The basic plan will offer you all the things you could need to start your LLC. You will also get the services of the registered agent free of charge for a period of 12 months. The cost of the basic plan is 49 dollars per year.
The second plan option costs 179 dollars per year and with it, you will get all the features we previously mentioned plus some additional benefits. You can check this if you want to find out why the pro plan is one of the most popular ones.
The premium feature will cost you 299 dollars per year and with it, you will get everything we mentioned before, plus a lot more. You will get a domain name, website, email address, cybersecurity services, and some extra benefits that are available only for premium users.
You should know that the state fees are not calculated in the price for any of these packages, so don’t get surprised if you have to pay extra for the fees.
Is it a scam?
ZenBusiness was created in 2015 and right now it is based in Texas, but people are still wondering if everything they offer is too good to be true.
When you open their website and when you check their reviews, you will notice that they have a lot more positive than negative reviews, and their current rating is 4.8 stars out of 5. This would mean that they are a legit company and they are the best choice for your LLC.
However, the main reason why people are not trusting this business is the customer support service. As we mentioned before, this service should be available for all of their clients, but some users suggest it is too hard to get hold of them.
Another complaint is that when they have an issue, the instructions they get are too confusing and there is no follow up. If you send an email, you will have to wait for a while to get a response, and we know that when it comes to LLCs, we usually need to act as fast as possible. The good news is that most of the complaints are resolved, and all the negative reviews are addressed.
ZenBusiness offers full refunds, so in case you decide to use this service, and you realize you don’t like it, you will get all of your money back.
These are the main things you should know about ZenBusiness, and according to their reviews, it is a legit service that helps LLC owners. If you decide to give it a chance, don’t forget to talk to the customer service before you hire them, and ask any questions you may have and express any possible concerns.