Intelligence

The Next Paradigm Shift: How AI is Helping Bring the Human Touch Back to the World of Travel

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Mahesh Chaddah, co-founder of Reservations.com discusses how his team and the industry in general, is innovating to bring back AI-powered human touch and personalize every interaction with today’s highly demanding traveler. The emerging trend in experiential travel has created a demand for obsessively detailed personalization, acutely relevant recommendations, and insider access. To support this trend,