It’s no secret that a great onboarding experience is a key to attracting and retaining the best talent. Not only does it make the transition for newcomers smoother, but it also establishes a positive relationship with new employees from the start. A new hire will be keen to make a good impression on their first day. The time you have to sell the corporate culture and convince them that you are worth working for is also mostly limited to the first impression created at the time of orientation or onboarding.
It is sad that even after knowing the significance of a good onboarding experience, many companies skip this part, majorly due to financial restraints or because they want the employee to quickly start working and settling with the organization. But this is a failure if you do not listen to the employee and create a memorable, valuable, and motivating onboarding experience. To retain them, you must convince them that this job is what they must be doing. Help them resonate with the goals of the organization and be driven to achieve them.
In this post, we’ll share five steps you can take to deliver an awesome onboarding experience for your new recruits. Let’s get started.
1. Make sure your onboarding process is easy to follow
The first step in creating a great onboarding experience is ensuring that everyone from the hiring manager all the way down to new employees can understand and follow your process easily. Making new hires learn the hard way is absolutely necessary. The first day is nerve-wracking enough to make them perform weakly. Do not complicate it further for them. This means making sure everything from job postings to onboarding materials is clear, concise, and organized.
Keep things as straightforward and interesting as you can. Your tools and software for collaboration and communication can be useful. Make sure there’s enough employee engagement and that your new hires are feeling warm and welcomed to your organization. You may add new hires to a “new starts” group if you like, which can combine pinned posts and file-sharing to assist employees to come up to speed quickly.
Do not rush them in this process. Let them learn about your company’s culture and settle in at a comfortable pace. You do not want this to be a race. If the goal of onboarding is to really help your employees integrate with the culture and understand their job well, you must take the process slow and easy.
2. Be transparent about what’s expected of new hires
Making sure newcomers know exactly what they’re getting themselves into it. Communicate specific and clear goals with guidelines that must be followed. Let them know what they can do to achieve their targets and what must be avoided at all costs. This will make them feel essential to the company and push them to identify with the work better. But it’s also important not to put too much pressure on them at the beginning of their new job.
Let them know what you expect of them, and then give them the opportunity to prove themselves. In particular, make sure that new hires are aware of their responsibilities and how they can contribute to your organization.
It’s also important to be clear about any mandatory training that is required for the position – this will give newcomers an idea of what’s coming their way and will help reduce any disruptions during the transition period.
3. Provide concrete information and resources
Once new hires have accepted your offer of employment, it’s important to provide them with as much information and resources as possible.
This will help orient them in the workplace and make their transition smoother – not to mention, it’ll save you time down the road!
Including helpful links to your website or company blog, providing a comprehensive manual outlining company policies and procedures, and designating staff members who can help newcomers get started ASAP are all great ways to go.
4. Encourage peer mentorship & create an inclusive culture
The first 90 days of any employee are crucial to have a kickstart to their job. It’s always beneficial for new employees to be encouraged to take on a mentor – someone who can guide them through their first few months on the job, help them understand their role expectations better, and mingle faster with the work culture of the organization.
Additionally, organizations that foster an inclusive culture will also be more likely to attract and retain top talent.
Effective onboarding processes often center around creating opportunities for newcomers to get involved in various aspects of the organization – from brainstorming new marketing strategies to collaborating on product ideas.
By providing ample opportunity for involvement, you’ll help make everyone feel included and appreciated.
5. Regularly assess & revise your onboarding process
It’s always important to keep your onboarding process fresh and adapt it as needed in order to reflect the changing needs of your workforce. Regularly assess which aspects of your onboarding process are working well and which could use some improvement. It is recommended to assess your onboarding process for changes every three years but you can do it as per your suitability.
You can track feedback from employees and ask them what more they would have liked to know about the organization. They have experienced the onboarding process that you planned, and so, they will be able to give you an honest and valuable picture of your onboarding plan. You can then choose what aspects need change and which ones form the strength of the process.
Make sure the onboarding workflow is as smooth and efficient as possible for your employees! And, if you notice that certain areas are causing a lot of disruptions or confusion for new hires, take action immediately!
Click here for more details about the onboarding process in any organization.
6. Celebrate successes – and learn from mistakes!
It’s important to celebrate successes and learn from mistakes – whether that means giving new hires a pat on the back for a job well done or holding them accountable for their mistakes. This should be a space for them to learn from. When mistakes are acknowledged with a constructive attitude, they can perform better the next time. Appreciation for good work will keep them working closely with their targets and in the company’s interests.
By doing this, you’ll help ensure that everyone is motivated and driven to achieve desirable goals, while also avoiding any potential conflicts or misunderstandings.
Recruiting is stressful enough, so don’t make it harder by neglecting the onboarding process. It is not just essential for the employee but also for the employer to see how well they will be fitting into the organization and add value to the company. But what you need to take care of is creating a positive onboarding experience that meets the motives of this step.
The 5 steps outlined above will ensure that your new hires feel welcomed and empowered to contribute their best from day one.
The right onboarding process can even increase retention levels. So, be sure to put in the time and effort required – after all, you’ll be getting more of these awesome employees soon!