Communicating through home phones or landline never gets out of fashion when it comes to long-distance relationships. Since this is one of the most popular ways to communicate with others, you must also know the basic phone answering ethics by now. These etiquette apply to all kinds of conversations that you have in your daily lives. It doesn’t matter if you are answering a business call or having a casual conversation with a friend, there are certain ways you can leave a good impression on the receiver of your call. There are certain ways that can help you make sure that you are maintaining a polite tone. Here are a further more things that you can take care of:
Maintain a Polite Tone When You Greet the Caller
Either you have placed a call or are on the receiving end, make sure you start with a welcome note or a polite greeting. Your greeting should have the same tone that you would use upon are meeting someone in-person. If you know the person you are calling, make sure that you introduce yourself prior to starting a conversation.
Try Maintaining a Normal Tone or Voice
If you are talking in a very loud tone on the phone, the listener might not feel comfortable or have a difficult time understanding your words. Likewise, talking too softly might get a little difficult and stressful for the person listening to you. Contrarily, when you speak in a leveled tone, the listener would feel more comfortable talking to you.
Avoid Taking Calls When You Are Eating
Eating or chewing while you are talking is considered rude and ill mannered. It applies to both telephonic conversations and the conversation taking place face to face. When you are talking on the phone, avoid drinking, eating or chewing. The sound you make while chewing your food causes audio straining. It is also quite unpleasant to hear the sounds of people chewing and burping while on the phone. If you are going out for lunch or dinner, make sure you don’t make calls then. You can either have your food first then take your calls. Hence, try to schedule them for a later time. When you schedule calls beforehand, it shows that you are organized and informed of your duties.
Get Away From Distraction While Talking On the Phone
When you are communicating over a landline, you must pay attention to the other person. Also, there is a need to make sure you have less or no distractions on both the ends. If you are home, the volume of your TV or music system should be turned off or on mute. Likewise, when you are around different people in your room, you can step out of the room to take your call, so that you don’t disturb the people around you and the person who is on the call with you, as well.
Ask the Person to Call You Back If There is a Bad Service
If you are having a conversation using a cellphone, there is a high chance of facing bad service or a weak signal reception. Landline phones are quite useful in such a situation. If you are a cellphone user, facing problems talking to the other person, you can ask the person on the other side to catch them later. Also, inform them that you won’t be able to get better signals for a while, followed by an apology for causing inconvenience.
On your end, you can save yourself from getting bad telephonic service by getting yourself a better home phone connection. There are different high-end home phone services like provided by Spectrum plans and offers available all over America that will help you stay connected no matter how bad the weather is. It may seem like an extra investment but it’s totally worth it.
End the Call with a Thank You Note or a Polite Goodbye
It is a good idea to end conversation with a polite tone. On the phone, one doesn’t get the space or chance to smile or use facial expressions for a cordial delivery of expression. When you say “Thanks” or “Goodbye” at the phone, you make the conversation clear for both the caller as well as the listener by establishing dismissal of the telephonic interaction.
Whether you are talking to a friend or a professional individual, make sure you aware of your tone with either of the individuals. The ethics of communication with both of them are more or less the same. By following these practices, you ensure effective and meaningful communication over the phone.